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Meet DirectBuy's February 2015 Associate of the Month: Amy Marlow

March 23, 2015

By: DirectBuy

Each month, DirectBuy acknowledges outstanding associates through our peer-recognition program, “Associate of the Month”.

We are proud to announce that Amy Marlow was named the company’s Associate of the Month for February, 2015.

DirectBuy is built upon giving members an exceptional customer experience through stringent service standards. When a member of the team exemplifies these standards, it’s important to recognize their achievements.

The Associate of the Month demonstrates several outstanding values that include:

  • Ethical business decision making & professionalism
  • Commitment & dedication through words and actions
  • Cost or time-saving Ideas for procedures or processes
  • Creative & resourceful problem solving skills
  • Excellent attendance & promptness
  • Excellence in dealing with people, including positive attitude & communication
  • Overall leadership
  • Overall performance with high level of output and quality work with low error rate
  • Performance above and beyond normal job requirements

Amy began her DirectBuy career in February 2008. As a Staff Accountant, her responsibilities include reconciling bank statements for Canadian accounts and online merchandise transactions, compiling monthly financial statements, responding to credit card chargebacks, and maintaining various documents.

In the words of Accounting Project Manager, Gina Krasnow, “Amy exemplifies the core of our service standards. She is accountable, responsible and builds trust with her coworkers and clubs. She is a “GET-ER-DONE” associate. She knows her job well and is always willing to learn more. She is courteous, kind and always has a smile on her face. She delivers value by knowing what it takes to get things done.”

Louis Contos adds, “Amy is extremely knowledgeable on a wide variety of issues within our department. She has a relentless drive to get not only her problems solved, but an eagerness and willingness to help others solve their problems when they come her way. Merely stating that Amy is an asset to our department and our company as a whole isn’t enough to state how truly valuable she is.”

Has a DirectBuy associate gone above-and-beyond to help you make the most of your membership? We'd love to hear about it! Click Here to tell us your story.

For more information on DirectBuy, please visit www.directbuy.com

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