DirectBuy Helps Rebuild Home After Fire
November 2, 2015
Here at DirectBuy, we consider members an extension of our family. Our values run deeper than selling products, which is evident in the work we accomplished to help reconstruct the home of DirectBuy members Wayne and Megan Hicks.
Members since 2009, the Hicks family used DirectBuy’s design resources and access to markup-free products to build a beautiful home in Cape Cod, Massachusetts. Three years after its completion, adversity unfortunately followed. Shortly after being awaken by the high-pitched shrills of a smoke detector, Wayne, Megan and their three daughters stood on the side of the road watching distraughtly as their home was engulfed by flames.
A faulty gas line and a poorly positioned grill turned an ordinary summer evening into a nightmare, as the fire destroyed the majority of the home. Luckily, Mr. Hicks had the foresight to install an extra smoke detector in the attic, which is not required by code, allowing the family to make it out unharmed.
Thankful to have survived, the Hicks family was faced with the arduous task of rebuilding their home to its original state and looked to DirectBuy and their amazing savings to help with the rebuild. Throughout the home-building process, the value of their DirectBuy membership was pivotal in the process. DirectBuy’s hardworking and comforting staff ensured the Hicks family wouldn’t have to start from scratch or spend a fortune to bring their dream home back to existence.
Thanks to DirectBuy’s commitment to customer service excellence, the Hicks were able rebuild their home to the original quality using old DirectBuy purchasing records. Everything from the kitchen cabinets to furniture to flooring was purchased with the help of the design experts at DirectBuy. Additional upgrades were also made with the savings and selection familiar to all DirectBuy members.
Savings tens of thousands of dollars, this story illustrates the life-enhancing benefits DirectBuy provides its members while bringing greater awareness to fire safety. The Hicks’ rebuild journey is captured in a video series that can be viewed below.
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