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Meet DirectBuy's October 2015 Associate of the Month: Kelly Gjebre

December 16, 2015

By: DirectBuy

12-16-15_InNews_Gjebre_KellyEach month, DirectBuy acknowledges outstanding associates through our peer-recognition program, “Associate of the Month”.

We are proud to announce that Kelly Gjebre was named the company’s Associate of the Month for October 2015.

DirectBuy is built upon giving members an exceptional customer experience through stringent service standards. When a member of the team exemplifies these standards, it’s important to recognize their achievements.

The Associate of the Month demonstrates several outstanding values that include:

  • Ethical business decision making & professionalism
  • Commitment & dedication through words and actions
  • Cost or time-saving Ideas for procedures or processesCreative & resourceful problem solving skills
  • Excellent attendance & promptness
  • Excellence in dealing with people, including positive attitude & communication
  • Overall leadership
  • Overall performance with high level of output and quality work with low error rate
  • Performance above and beyond normal job requirements

Kelly began her DirectBuy career in July 1997. As a Merchandise Services Team Leader, she is responsible for processing and tracking orders, while also providing direction and guidance to her team members.

Several employees, members, and vendors have given Kelly exceptional accolades during her time at DirectBuy. In the words of Luane Kalmar, Home Shopping Manager, “I want to take the time to tell you what an exceptional employee Kelly Gjebre is. Her attitude is ALWAYS positive and her willingness to help whenever and wherever is needed is amazing.”

Erica Mousley adds, “I feel [Kelly] is a fantastic Team Lead and I can’t think of anyone that could come close to her. [Kelly] exceeds the scale if we should ever measure.”

Lastly, Kelly’s supervisor, Pat Wojciechowski says, “[Kelly] inspires me through her commitment and dedication. She is always positive and enthusiastic while delivering customer satisfaction to our members. She is open and flexible to change and remains focused on providing exceptional customer service.”

Has a DirectBuy associate gone above-and-beyond to help you make the most of your membership? We'd love to hear about it! Click here to tell us your story.

Not a member and want to learn more? Click here to schedule a preview with a DirectBuy Membership Specialist!

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