Protect your DirectBuy products with the Shield Protection Plan today
Please fill in the form below or call
1-888-556-5112 to get started
* Please note - This plan currently has limited availablity in Canada & the US. Contact us for further details.
Do you have a DirectBuy purchased appliance in your home that needs a protection plan?
Our Plan Covers
- all labor and parts covered
- no lemon policy
- replacements
- payback coupon
- food loss coverage (freezers & refrigerators only)
Ask a team member about purchasing a protection plan today!
(Some limitations apply, ask for details.)
Keep your purchase running like new for years to come with the Guaranteed BEST Protection. Enjoy the peace of mind that comes from having a plan that delivers what it promises.
Completely risk free - 100% money back if no repair occurs
More than 60% of appliances will require some service and fix within the first 6 years based on our research.
At DirectBuy, if you don’t use your protection plan, we'll refund 100% of your money back in merchandise credits so that you can put it towards your next purchase!
At DirectBuy, if you don’t use your protection plan, we'll refund 100% of your money back in merchandise credits so that you can put it towards your next purchase!
A DirectBuy Protection Agreement provides you with the Guaranteed BEST Coverage in the industry.
If it breaks, we'll fix it. You're covered for manufacturer's defects, normal wear & tear and cosmetic defects and you'll receive unlimited service and no deductibles or fees. Other plans cap service. Not DirectBuy.
If we can't fix it, we'll deliver and install a new, comparable product. Guaranteed. Other plans give you a gift card for the depreciated value of your product. Not DirectBuy. We give you a real replacement.
If we can't fix your kitchen or laundry appliance on our first service visit, we'll provide rental reimbursement up to $50 if your product is unusable.
If we can't fix it, we'll deliver and install a new, comparable product. Guaranteed. Other plans give you a gift card for the depreciated value of your product. Not DirectBuy. We give you a real replacement.
If we can't fix your kitchen or laundry appliance on our first service visit, we'll provide rental reimbursement up to $50 if your product is unusable.
Worry free coverage
Unlimited service with no deductibles or service fees.
Replacement guaranteeIf we can't fix your appliance, we'll deliver and install a new one, guaranteed.
Experienced service techniciansWe'll send qualified technicians are trusted by the DirectBuy team to service your home with care.
The 'No Lemon' guaranteeEver buy a product that just won't quit giving you problems?
Food loss reimbursementIf your fridge or freezer malfunctions we'll reimburse you for your spoiled food.
Covered product categoriesWe cover home appliances, electronics & tv's, power tools and fitness & sports equipment bought at DirectBuy. If you're unsure of whether or not we cover your product we recommend you give us a call, one of our customer care agents would be happy to help!