Call on DirectBuy’s dedicated team of hundreds of shopping experts at our corporate headquarters in Indiana when you need help shopping and saving from the comfort of your home. For our Canadian members, we have a team of Canadian product experts in Toronto, ON as well. Available seven days a week by phone, email and live chat, our friendly Concierge Shopping team is trained to provide you a personalized shopping experience that’s second to none, no matter how large or small your needs.

Concierge Shopping

Contact Us: 

Email: conciergeshopping@directbuy.com
Email (Canada): shopcanada@directbuy.com
Toll-Free (US): 855-871-7788

Toll-Free (Canada): 844-225-3525
Fax: 219-755-6280

Hours:
Monday-Friday: 7am–9pm CST

Saturday-Sunday: 9am–5pm CST

Whether you're remodeling your bathroom, creating an outdoor kitchen, or building a new house from the ground up, let our Project Coordinators delivery savings and peace of mind to your next home project. We’ve created every kind of space imaginable and will lead your projects from inception to completion, including project scope, timelines, pricing, delivery, and installation. Let us take your favorite spaces from drab to fab by setting up an appointment with a project coordinator today. 

Project Coordination

Contact Us: 

Phone: 1-855-871-7788
Email: myproject@directbuy.com
Fax: 219-755-6280

Hours:
Monday-Friday: 9am–9pm CST
Saturday-Sunday: 9am–5pm CST

Don’t settle for cookie-cutter, stock cabinets from a big box store when you can save on exactly what you want through DirectBuy. With our expert cabinet designers leading the way, we’ll bring your ideas to life and ensure your project is completed to your utmost satisfaction. We’re skilled in designing cabinets for various rooms, including:

• Kitchens   • Laundry Rooms   • Bathrooms
• Home Offices   • Media Rooms   • Mudrooms

Executing a successful and hassle-free cabinet design is all about timing. Knowing the logistics of knocking down walls, adding on to existing rooms or replacing current cabinetry requires a specific timeline to avoid issues or hold-ups. Our Project Coordinators will help your project run smoothly, work with your contractor if necessary, and stay in control of your remodel.

Cabinet Design

Start your cabinetry project today by calling us at
855-871-7788.

In select markets, we have a team of carefully chosen designers and decorators who will help you design, plan, select and order from the convenience of your home – including access to fabric, flooring, and wood samples. It all starts with your FREE In-Home Design Consultation, where our expert team will work with you to:

 • Review your current space & preferences
 • Discuss your vision and budget
 • Take rough measurements
 • Present color and style options
 • Lay out next steps for your design 


 Learn more about availability in your area by calling 1-855-871-7788.

In-Home Design Services

In some markets in Canada, we have boutique-style Design Centres that are open to all DirectBuy members, offering the same type of services available through Concierge Shopping and our Project Coordination team. At your nearest Design Centre, you’ll also have the ability to browse catalogs, look at samples, and get advice or product knowledge from our friendly staff. 

(Additional fees may apply for Design Centre design services.)

SHOP WITH US IN PERSON

Alberta

DirectBuy of Greater Calgary
3442 118th Avenue SE, Unit 124 
Calgary, AB T2Z 3X1 
Phone: 403-543-1620

DirectBuy of Central Alberta 
18504 111th Avenue NW 
Edmonton, AB T5S 2V4 
Phone: 780-544-9675

British Columbia

DirectBuy of Vancouver East
91 Golden Drive Unit #1 
Coquitlam, BC V3K 6R2 
Phone: 604-552-5252

Ontario

DirectBuy of Greater Ottawa 
2615 Lancaster Road, Unit 18 & 19 
Ottawa, ON K1B 5N2 
Phone: 613-749-2700

DirectBuy of Toronto NE
205 Torbay Road, Unit 12
Markham, ON L3R 3W4 
Phone: 905-948-1911

DirectBuy of Toronto SW 
3300 Ridgeway Drive, Unit 7 & 8 
Mississauga, ON L5L 5Z9 
Phone: 905-608-9244

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