Order your FREE Guest Pass
and Information Packet.

About Us

DirectBuy saves you more on over 1 million goods, fixtures and appliances for your home and family. Our members select from over 700 top brand names in the US and 500 in Canada straight from manufacturers and their authorized suppliers.
How you and your family plan your purchases is up to you. Whether it’s from home, online, or at one of local showrooms, you can browse our wide selection at your own pace, on your own schedule.
Hundreds of thousands of DirectBuy members pay confidential dealer prices, with no hidden retail markup, whether for a new kitchen or bedroom, office or bath set, and much more. You get the manufacturer’s full warranty whenever available, with the service you need to answer all your questions, and with savings exclusive to DirectBuy members.
Today at DirectBuy our values are the same as they were forty years ago, when our business was founded in Merrillville, Indiana. We believe that our members – families like yours - ought to get the most savings they can out of every dollar they spend, especially when times are tough. Your family shouldn’t have to pay more for the fixtures, appliances, and furniture you want. That’s why we offer confidential dealer prices on all the products we offer. Simple as that.
To learn more about our members' savings, start by finding the DirectBuy Showroom nearest you!

Please enter your zip or postal code and we'll show you how to get your FREE Information Packet!

Privacy Policy

We at DirectBuy ® understand that you value your privacy and we strive to respect that privacy when you are using our services. This Privacy Policy describes what information we gather from you, how we use that information and what we do to protect it. By using the DirectBuy ® website, you are expressly consenting to the information handling practices described in this policy.

Information We Collect From You

Our websites' servers collect and retain technical information regarding visits to our website such as the IP address assigned to the computer visiting the site, the type of browser used by a visitor and the operating system running the user's connections to the service. This data is not linked to you. It is used in the aggregate to analyze the ways in which our site is used, and how we can improve the user experience, and may be shared, in the aggregate, with third parties such as advertisers.  Our websites' servers also collect the email address of users who request information on our company's services by entering their email addresses.

Information Relating to Children

You must be at least eighteen (18) years of age to use the DirectBuy ® Services. Any person who provides their information to DirectBuy ® represents to DirectBuy ® that they are 18 years of age or older. DirectBuy ® is in no way directed at children under 18 years of age. We will not knowingly collect personal information of children under 18 years of age, and if we learn that we have inadvertently collected such information, we will promptly delete it.

How We Use Your Information

DirectBuy ® uses your personal information in the following general ways: To provide you with the DirectBuy ® services, to allow for your identification and authentication onto the DirectBuy ® website, to contact you for billing and administrative functions, and for internal research and reporting purposes. We also use the information provided by you in surveys for purposes of monitoring or improving the use and satisfaction of the DirectBuy ® service.

We may also send you site and service announcement updates with important information about the service through the email address you provide. We may also notify you about special promotions available through trusted partners. You can opt-out of receiving these promotional emails, but not service related messages, at any time either through a link in emails we send you.

Cookies

Cookies are pieces of information that your browser receives from Web sites and stores on your computer's hard drive. Information in cookies includes preferences you select while visiting a particular Web site. For example, by storing cookies on your hard drive, you'll return to a specific Web site with the same settings you used on a previous visit. We do require cookies in order to manage and individual visits the DirectBuy ® site. Certain cookies are also used to determine how you were referred to the DirectBuy ® site as well as your browsing and buying activities, in order that we can determine the success of any particular online marketing campaign. If you have cookies turned off, you may not be able to access the DirectBuy ® service. If you enter our pages from the site of one of DirectBuy ®'s partners, our system will recognize the path you have taken. DirectBuy ® advertises on such partners' sites or we've entered into a promotional partnership with them. We track the number of visitors that these partners send us to see the success of our online marketing or promotional campaign. These partners will not know your personal information, unless you have given it to them separately or consent to give it to them through us.

Disclosure of Personal Information to Third Parties

We do not sell, rent or share your personal information with non-affiliated third parties for direct marketing purposes or otherwise, without your consent. We do, however, share your information with trusted third party contractors who provide services for us. These third party contractors are prohibited from using the information we provide for purposes other than performing services for us.

We may disclose your information to third parties when we reasonably believe we are obligated to do so by law, and in order to investigate, prevent, or take action regarding suspected or actual prohibited activities, including without limitation, fraud, situations involving potential threats to the physical safety of any person and violations of DirectBuy ® terms of use.

Finally, we may transfer information, including any personally identifiable information, to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change regarding our website.

Third Party Sites Appearing on the DirectBuy ® Site

The DirectBuy ® website contains links to and advertisements for sites operated by third parties whose policies regarding the handling of personal information may differ from ours. While we endeavor to associate only with reputable sites, DirectBuy ® cannot be responsible for the information handling practices of these other sites.

Protecting your information

DirectBuy ® makes reasonable efforts safeguard your personal information. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and the site, and the site and you, will be free from unauthorized access by third parties. Your use of the site and disclosure of your personal information is at your own risk.

If DirectBuy ® learns of a security breach through which sensitive personal information may have been compromised, we may attempt to notify you electronically so that you can take appropriate protective steps. By using this web site, or providing personal information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this site.

Changes to this Privacy Policy

This policy is effective as of January 1, 2007.  As we update and expand our services, we may make changes to this policy. If the changes result in materially less protection for your personal information than that provided in this policy, we will make reasonable efforts to contact you and obtain your consent to the changes before using information that we have previously collected.

Contact Information

If you have any questions or suggestions regarding our Privacy Policy, please contact us at DirectBuy@ActiveEmailCompliance.com.