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    • What do I get with my free Guest Pass?
    Your Guest Pass invites you to take an inside look at our selection of more than 1 million products from over 700 top brand name manufacturers in the U.S. and over 500 brands in Canada. When you browse our selection of furniture, flooring, electronics, appliances and jewelry, you’ll learn about how shopping with DirectBuy works for you and your design projects. Best of all, you’ll see how much time and money your DirectBuy membership can save you.

    What can I expect from shopping with DirectBuy?

    When you shop with DirectBuy, you pay confidential dealer prices from our manufacturers or their authorized suppliers. It’s a pricing structure you can only get through DirectBuy, along with the product selection and array of services we offer members.

    We offer only brand names, and provide only first-run merchandise, and in most cases we give you access to the manufacturers’ complete product lines.

    With DirectBuy, how you shop is your choice. Whether it’s through our website or at one of our showrooms, you’ll have the chance to experience the same quality and expertise. Plus you will have access to professional designers to help you design and purchase products perfect for you and your home.

    When you visit our showrooms, you’ll see that we've provided play areas in most locations so your kids can play safely while you’re busy saving money.

    We show you just how much you’re paying. It’s how we do business. It’s also why our member base – hundreds of thousands of members strong - continues to grow.


    How much do members save?

    The U.S. Census Bureau* and Statistics Canada** puts the average retail markup on home furnishings at 45%. This includes all store-based "sales", "closeouts", and "specials". On average, then, you could wind up paying nearly one and a half times the cost of an item.

    * Source: US Census Bureau, Service Sector Statistics Division as of 2008.
    ** Source: Statistics Canada as of 2008.

    When you’re a DirectBuy member, you pay dealer prices, No hidden retail mark-ups, No "limited time only." You pay the dealer price of the merchandise, and any applicable shipping, handling and tax, saving yourself hundreds, even thousands of dollars.


    How’s your selection?
    We offer a spectrum of manufacturers’ product lines, with over 1 million items from hundreds of trusted brands. If you’re -remodeling a basement, building a bedroom, or furnishing an office, we’ve got the furniture and appliances you're looking for. Your style is our business. We cater to your every project. Our products run the gamut from traditional to contemporary, and our lines range from everyday-use items to the most desired luxury and professional-grade products, with full product warranties when available.

    Can I browse your selection online?
    Absolutely. Each of our members receives a unique login to the DirectBuy members-only web site, where browsing, researching, and purchasing on your own time is quick and easy. You must be a DirectBuy member, however, to browse our products and prices – since all our dealer prices are confidential.

    I'm remodeling a house from scratch. Is this a good time to join DirectBuy?
    DirectBuy members get more for their construction budgets. With the money you save, you could end up affording professional-grade kitchen appliances, custom cabinets, granite countertops, premium flooring, and more. Buyers, realtors, and appraisers notice homes with those sorts of quality materials, which could boost your home’s resale value when it comes time to sell.

    When I find a piece I like, will I need to shop elsewhere for matching pieces?
    DirectBuy's selection covers every corner of your home, inside and out. In most cases our selection includes the complete product lines of top manufacturers, so you can be sure you'll find the piece or pieces that you're looking for. If you can imagine the perfect design for your home or business, your membership can deliver it.

    What about the service? How does it compare to my favorite retail store?
    Our knowledgeable staff can help your family plan your dream kitchen, furnish your guest room, or find the perfect accent piece. Over the phone or in person, our service professionals and designers are here to share your vision of your room, home or office. How much help you need is up to you. Throughout your DirectBuy experience, you’re in control.

    Is there a DirectBuy showroom in my area?
    Click here to find the DirectBuy location near you.

    I'm interested. How can I join?
    Once you find the DirectBuy nearest you, you can schedule an open house with us. We can also send you a free copy of our Insider's Guide to Buying Direct.

    A representative from your local DirectBuy Club may call to talk with you about your upcoming project, or to schedule an open-house visit with you.



    To learn more about our members' savings, start by finding the DirectBuy Showroom nearest you!

    Please enter your zip or postal code and we'll show you how to get your FREE Information Packet!

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    Privacy Policy

    We at DirectBuy ® understand that you value your privacy and we strive to respect that privacy when you are using our services. This Privacy Policy describes what information we gather from you, how we use that information and what we do to protect it. By using the DirectBuy ® website, you are expressly consenting to the information handling practices described in this policy.

    Information We Collect From You

    Our websites' servers collect and retain technical information regarding visits to our website such as the IP address assigned to the computer visiting the site, the type of browser used by a visitor and the operating system running the user's connections to the service. This data is not linked to you. It is used in the aggregate to analyze the ways in which our site is used, and how we can improve the user experience, and may be shared, in the aggregate, with third parties such as advertisers.  Our websites' servers also collect the email address of users who request information on our company's services by entering their email addresses.

    Information Relating to Children

    You must be at least eighteen (18) years of age to use the DirectBuy ® Services. Any person who provides their information to DirectBuy ® represents to DirectBuy ® that they are 18 years of age or older. DirectBuy ® is in no way directed at children under 18 years of age. We will not knowingly collect personal information of children under 18 years of age, and if we learn that we have inadvertently collected such information, we will promptly delete it.

    How We Use Your Information

    DirectBuy ® uses your personal information in the following general ways: To provide you with the DirectBuy ® services, to allow for your identification and authentication onto the DirectBuy ® website, to contact you for billing and administrative functions, and for internal research and reporting purposes. We also use the information provided by you in surveys for purposes of monitoring or improving the use and satisfaction of the DirectBuy ® service.

    We may also send you site and service announcement updates with important information about the service through the email address you provide. We may also notify you about special promotions available through trusted partners. You can opt-out of receiving these promotional emails, but not service related messages, at any time either through a link in emails we send you.

    Cookies

    Cookies are pieces of information that your browser receives from Web sites and stores on your computer's hard drive. Information in cookies includes preferences you select while visiting a particular Web site. For example, by storing cookies on your hard drive, you'll return to a specific Web site with the same settings you used on a previous visit. We do require cookies in order to manage and individual visits the DirectBuy ® site. Certain cookies are also used to determine how you were referred to the DirectBuy ® site as well as your browsing and buying activities, in order that we can determine the success of any particular online marketing campaign. If you have cookies turned off, you may not be able to access the DirectBuy ® service. If you enter our pages from the site of one of DirectBuy ®'s partners, our system will recognize the path you have taken. DirectBuy ® advertises on such partners' sites or we've entered into a promotional partnership with them. We track the number of visitors that these partners send us to see the success of our online marketing or promotional campaign. These partners will not know your personal information, unless you have given it to them separately or consent to give it to them through us.

    Disclosure of Personal Information to Third Parties

    We do not sell, rent or share your personal information with non-affiliated third parties for direct marketing purposes or otherwise, without your consent. We do, however, share your information with trusted third party contractors who provide services for us. These third party contractors are prohibited from using the information we provide for purposes other than performing services for us.

    We may disclose your information to third parties when we reasonably believe we are obligated to do so by law, and in order to investigate, prevent, or take action regarding suspected or actual prohibited activities, including without limitation, fraud, situations involving potential threats to the physical safety of any person and violations of DirectBuy ® terms of use.

    Finally, we may transfer information, including any personally identifiable information, to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change regarding our website.

    Third Party Sites Appearing on the DirectBuy ® Site

    The DirectBuy ® website contains links to and advertisements for sites operated by third parties whose policies regarding the handling of personal information may differ from ours. While we endeavor to associate only with reputable sites, DirectBuy ® cannot be responsible for the information handling practices of these other sites.

    Protecting your information

    DirectBuy ® makes reasonable efforts safeguard your personal information. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and the site, and the site and you, will be free from unauthorized access by third parties. Your use of the site and disclosure of your personal information is at your own risk.

    If DirectBuy ® learns of a security breach through which sensitive personal information may have been compromised, we may attempt to notify you electronically so that you can take appropriate protective steps. By using this web site, or providing personal information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this site.

    Changes to this Privacy Policy

    This policy is effective as of January 1, 2007.  As we update and expand our services, we may make changes to this policy. If the changes result in materially less protection for your personal information than that provided in this policy, we will make reasonable efforts to contact you and obtain your consent to the changes before using information that we have previously collected.

    Contact Information

    If you have any questions or suggestions regarding our Privacy Policy, please contact us at DirectBuy@ActiveEmailCompliance.com.