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* Please note - This plan currently has limited availablity in Canada & the US. Contact us for further details.

Protect your DirectBuy products with the Shield Protection Plan today!

Let us protect your appliances and household systems. Please fill in the form or call 1 (888) 556-5112 to get started.

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WHAT OUR SHIELD PROTECTION PLAN COVERS

We cover home appliances, electronics & tv's, power tools and fitness & sports equipment bought at DirectBuy. If you're unsure of whether or not we cover your product we recommend you give us a call, one of our customer care agents would be happy to help!

All Labor & Parts

Unlimited service with no deductibles or service fees.

No Lemon Policy

Ever buy a product that just won't quit giving you problems?

Replacements

If we can't fix your appliance, we'll deliver & install a new one.

Food Loss Coverage

We'll reimburse you if your food spoils due to a fridge or freezer malfunction.

Ask a team member about purchasing a protection plan today!

(Some limitations apply, ask for details.)


Completely risk free - 100% money back if no repair occurs

More than 60% of appliances will require some service and fix within the first 6 years based on our research.

At DirectBuy, if you don’t use your protection plan, we'll refund 100% of your money back in merchandise credits so that you can put it towards your next purchase!

Enjoy the convenience of a single provider with the expertise you can rely on to keep your DirectBuy products running smoothly.


OUR DIRECTBUY PROTECTION AGREEMENT PROVIDES YOU WITH THE BEST GUARANTEED COVERAGE IN THE INDUSTRY.
If it breaks, we'll fix it. You're covered for manufacturer's defects, normal wear & tear and cosmetic defects and you'll receive unlimited service and no deductibles or fees. Other plans cap service. Not DirectBuy.

IF WE CAN'T FIX IT, WE'LL DELIVER AND INSTALL A NEW, COMPARABLE PRODUCT. GUARANTEED. Other plans give you a gift card for the depreciated value of your product. Not DirectBuy. We give you a real replacement.

If we can't fix your kitchen or laundry appliance on our first service visit, we'll provide rental reimbursement up to $50 if your product is unusable.

Interested? Call us today.

Keep your purchase running like new for years to come with the Guaranteed BEST Protection. Enjoy the peace of mind that comes from having a plan that delivers what it promises.