DirectBuy Savings Guarantee
Everyone Says Savings. We Guarantee It.
DirectBuy’s unique membership program provides our members a tremendous opportunity to save on merchandise they purchase through us. Members of DirectBuy purchase products directly from manufacturers and distributors using DirectBuy. The DirectBuy team works closely with our vendors to deliver to the best prices possible to our members. We now offer the DirectBuy Savings Guarantee. DirectBuy's price will be guaranteed to be lower than other authorized reseller pricing for the same product.
Here’s how it works:
1. Find your product - one you want to buy or have just purchased from DirectBuy (but not shipped yet) - example, a sofa with a DirectBuy member price of $500.
2. Check your savings - The sofa is in the 20% guaranteed savings category, so you should not find a price lower than $625 in the market.
If DirectBuy's Price is NOT lower than your Guaranteed Savings amount:
3. Submit your Savings Claim - You found that sofa for $599 at an authorized reseller. Snap a picture or a screenshot and send it right to our Member Care team.
4. Review - We will verify the claim for details such as authorized reseller, identical product, etc.
5. You save - We will adjust the price of your sofa to ensure you save 20% off of the price you found. So you get it for $479.
You get the sofa. And the savings.
We believe that the DirectBuy price you find every day will be lower than what you find elsewhere, but we have this program in place to help you.
* For full details and current savings percentages, please visit www.directbuy.com/savings-guarantee. If you have any questions about our DirectBuy Savings Guarantee, please contact us